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Business Innovation

Innovation in business has become the new frontier for competitiveness and growth. Our experience and research show that a real market leadership position emerges out of four essential and mutually enriching ingredients:

  • Strategic ingenuity
  • Creative organization and coordination
  • Visionary leadership
  • People commitment

Unfortunately many businesses fall short on the above qualities hence are unable to effectively compete at the market place. This module therefore offers knowledge and skills necessary to develop strategies and systems that increase efficiency, upscale productivity and enable sustained profitability. Training in business management and innovation broadens perspectives in response to the dynamics of the 21st century business environment while strengthening conceptual and practical business management skills.


Export Business Management

Exporting is the process, which delivers your product or services to a consumer or client in a foreign market. The principles, practices, and techniques of domestic and international marketing have much in common. A company, which is successful in its domestic market segment, should have the basic abilities and qualities to be successful in an export market. The biggest threat to potential success however is to make the assumptions that the key factors, which determine your success in the domestic market, will be the same in an export market.

The purpose of this training is to give exporters knowledge and skills as well as accurate and detailed information on international trade activities in which they will become involved as they venture into global markets.

The training is delivered under 5Cs model that enables a business to become (Creative, Calculative, Competitive, Compliant and Connected) in its export operations. Participants undertake creative exercises and business case studies in groups under each of the 5Cs that will enable them to recall the ultimate goal of each ‘C’. The course content presentation is done through an interactive learner – centered approach guided by the 5C model structure.


Business Management

Increased global competition, new technology, changing consumer preferences and globalization present challenges as well as opportunities to businesses in all parts of the world today. Unfortunately many fail to effectively face these challenges or exploit the opportunities due to lack of appropriate business skills.


The Business Management module is therefore tailored to offer knowledge and skills necessary to develop strategies and systems that increase efficiency, upscale productivity and enable sustained profitability of the enterprise.


The course broadens perspectives in response to the dynamics of the 21st century business environment while strengthening conceptual and practical management skills.


Product Development

A product is a company’s pride and wealth. Without a successful product a business’s existence is put to challenge. For this reason, Product Development rests at the heart of any business that aspires to gain and retain space in the modern day market environment.

Training in Product Development therefore works to equip participants with skills and knowledge necessary to generate commercially viable products. This is by taking them through a robust product development methodology that has been adopted by over 1000 enterprises with much success. The methodology serves to initiate a shift from the culture of realizing goods without rationale to boosting entrepreneurs’ creative and innovative potential. Participants are taken through a number of Idea generation techniques, Strategic product planning process, Concept generation techniques, Design development and Product realization activities.


The course is delivered through workshops, guided practical sessions and demonstration. Learners engage in a practical search for market information, extrapolating product development opportunities from the market intelligence, drafting product development proposals, presenting and evaluating concepts before getting on with product realization. This ensures that by the end of the training participants are not only able to realize competitive products but also have a collection of products ready for the market.




According to literature, less than one in five promising ideas make it through the commercialization process. An additional fifty to seventy percent of all new product introductions fail. Enterprises have just one chance to launch a new product successfully. To increase success rates therefore, companies need an effective product commercialization strategy that will result in; an effective promotional mix, identification of commercial opportunities, reaching the right market segments, successfully erecting barriers against competition while optimizing pricing strategies.


This module provides learners with strategic guidance on all stages of the product commercialization process, from strategy development to launch management.


Operations Management

Operational performance has become widely accepted as a critical success factor for companies and organizations.

The Operations Management course therefore takes businesses and organizations through the systematic direction and control of the processes that transform inputs into finished goods and services. It also offers skills and knowledge on how to determine what equipment, labor, tools, facilities, materials, energy (machines, money, men materials) and how (methods) these inputs can be obtained and used to satisfy the requirements of the market place.

This course aims to transform the way businesses manage events, processes, decisions and data so as to enhance business agility, efficiency and precision to consistently outperform the competition.


Quality Management

High quality products come from high quality working environments where workers feel valued and where their fundamental rights are respected. The minimum requirement for working practices in each organization will be through national legislation, but often, national requirements fall short of international standards, which include United Nations (UN) and International Labor Organization (ILO) conventions, set for environment, health and safety of working conditions.

Many customers seek to identify and utilize business partners who recognize and aspire to fulfill their responsibility to their community and environment. This is because it is widely accepted that, quality in production is the result of a quality company that seeks to address not just production issues, but social and environmental issues.

This course aims at; developing a holistic understanding to quality management and how personal values affect quality output, enhancing understanding of the five different types of quality (personal, team, product, service and company quality), developing an appreciation of internal customers as a way to satisfying external customers, enhancing appreciation of personal quality as a link to achieving overall quality as well as, developing an understanding of the quality management process.


Corporate Branding

Understanding the promises your brand makes is the first step toward fulfilling them. What does your corporate brand say to your customers? What does it mean to your employees? Would they give the same answer? Would it be the answer you wanted? Would it even be one you expected?

Our corporate branding course helps businesses; create, understand and implement a corporate brand strategy that communicates clearly, regardless of whether the brand is being used to market products and services, define organization roles, or establish a corporate culture or vision.

At the end of the training participants are able to; define exactly what their brand stands for, define what their business is and where it is headed to, align brand communication, employee behaviour and business processes with their brand promise. This ensures that all brand communication is clear, cohesive and created under the guiding principle of ‘one brand, one voice.’ Hence, achieving maximum return on communications spending.


Strategic Planning and Management

Research indicates that businesses that engage in strategic planning perform better than those that do not, and that, through effective strategic management activities businesses are able to capitalize on competitive opportunities available worldwide to attain and sustain market leadership.

The Strategic Planning and Management Course is therefore designed to assist business executives, managers and leaders acquire skills necessary to lead the strategic management process within their organizations. Participants are taken through a practical learning experience that allows them to complete most of the planning work during the workshop. The training is delivered with the assistance of a workbook that allows organizations to kick-start the strategic planning journey during the course. This is by providing tools and techniques required to analyze the business environment and complexities of market. This paves way to developing organizations’; vision, mission, guiding principles, strategic goals, strategies, and objectives, followed by lessons on how to; plan work, deploy resources, implement, monitor and evaluate the plan.

This course is derived from lessons learned during our extensive work with client organizations in developing, deploying, and implementing strategic plans. While we acknowledge that each organization has its own distinctive culture and mission, there are lessons learned and successful strategies that are common to them all. The strategic management course therefore brings together these strategies and lessons so that participants can apply them within their own organizations.


Business Finance

Many companies lack solid financial management practices due to a continuous focus on accounting only. You need to go beyond just processing transactions every month and have solid financial management base to drive value creation for your organization. Most businesses focus on the financial performance evaluation metrics such as profit, gross margin, return on investment, and revenue growth. However, financial metrics are outcomes and not "drivers" of performance and therefore the need to also take care of the real drivers behind financial performance, such as: - Process efficiency, Human resource productivity, Leadership effectiveness, Customer retention and growth, Product and service innovation, and Brand image and reputation.

To enable companies to develop sound financial and non-financial business performance management practices we have developed a business finance module that utilizes a balanced scorecard approach. This module will enable you to use financial and non-financial business information systems to grow and increase the value of your organization, make better decision and plan well for the future of your organization as well as increased insights into what drives your business so you can be more proactive and less reactive.

The module covers: -Financial Performance Evaluation, Financial Forecasting and Planning, Capital Budgeting, Cash Flow Management, Working Capital Management, Risk Management and Balanced Scorecard.