Overview

Operational performance has become widely accepted as a critical success factor for companies and organizations. It is for this reason that CBiT offers you an Operational Management that introduces you to the concepts, principles, problems, and practices of operations management. Leaners will be able to understand the Operations Function in an organization, how managers design, use, manage and improve systems and processes so as to create value to their customers in an effective and efficient manner.

The course therefore takes businesses and organizations through the systematic direction and control of the processes that transform inputs into finished goods and services. It also offers skills and knowledge on how to determine what equipment, labor, tools, facilities, materials, energy (machines, money, men, materials) and how (methods) these inputs can be obtained and used to satisfy the requirements of the market place.

This course aims to transform the way businesses manage events, processes, decisions and data so as to enhance business agility, efficiency and precision, so as to consistently outperform the competition.